Privacy Policy

This Privacy Policy explains how Elektrogrid Trading LLC ("Elektrogrid", "we", "us") collects, uses and protects personal data when you use elektrogrid.com or contact us.

Who we are

Elektrogrid Trading LLC is a B2B trading and business-development company based in Dubai, United Arab Emirates. For privacy questions, contact info@elektrogrid.com.

Data we collect

• Enquiry data you submit via our contact form (name, email, company, message).
• Communication data when you email, message or book a call with us.
• Usage data collected via cookies/analytics, with your consent (see our Cookie Policy).

How we use your data

• To respond to your enquiry and provide our services.
• To manage our relationship with you and your organisation.
• To improve our website and understand traffic (analytics, with consent).

We rely on your consent and our legitimate business interests as the basis for processing.

Sharing

We do not sell your personal data. We may share it with trusted service providers (for example email, hosting or CRM providers) who act on our instructions, and where required by law.

Retention

We keep personal data only as long as necessary for the purposes above or as required by law, then delete or anonymise it.

Your rights

Subject to applicable UAE law, you may request access to, correction of, or deletion of your personal data, and may withdraw consent at any time by contacting info@elektrogrid.com.

International transfers

Where data is processed outside the UAE by our service providers, we take steps to ensure an appropriate level of protection.

Changes

We may update this policy from time to time. The "last updated" date above shows the latest revision.